The Kölner Studierendenwerk and the universities and colleges of Cologne are taking numerous measures to protect all students and employees from infection. As soon as we receive new information, you will find it here in the news ticker.
We are committed to constantly supporting you as best we can and hope to be able to resume normal operations soon. Thank you for your understanding.
Important notes for tenants - Hygiene in the dormitories (Download PDF)
Update 12.03.2021, 3 pm
The German Federal Ministry of Education and Research (BMBF) extends the Corona bridging Assistance until November 2021. The Corona Bridging Assistance addresses students who have demonstrably experienced pandemic-related emergencies. You can find all detailed information on the Corona Bridging Assistance on this site.
Update: 15.02.2021, 14:00.
From 25.01.2021, only three types of masks will be permitted in buses, trains, stores and doctors' surgeries, as well as in our cantines:
- Medical face mask (also surgical mask).
- FFP2 mask ( Filtering Face Piece )
- CTA respirator mask (KN95/N95)
BAföG support hours extended
Your BAföG case worker can be reached by phone during the day from Mon. to Fri.
When you call, have your account, matriculation and grant numbers ready. You must give us these numbers at the beginning of the call for the purpose of identification.
If you cannot reach your contact person, send an e-mail to firstname.lastname@example.org and write your grant number in the subject line. You will be called back promptly.
If you are not contacted and there is an emergency, you may call us at 0221/ 94265-197.
Daka: Tel. 0221/94265-147,-132, email@example.com
In order to minimize the risk of Corona infection, we have closed all face-to-face consultation hours. The Infopoints are also closed.
You can reach our departments by phone or even better: write an email!
Counselling, Kindergartens and Social Support
Luxemburger Str. 181 – 183
Further contact details, consultation hours and informations about our counselling services are available here.
Gastronomy - Canteen, Bistro and coffee shops
Currently our gastronomy services are limited. You can find the opened canteens and their exact opening hours in our overview.
Phone: 0221 /94265-211,-218,-222,-223,-225 (or call your administrator)
Phone: Your advisor can be reached by phone from Monday to Friday during the day. You can find
more Information in "Student Financing"
Daka: Phone: 0221/94265-147,-132, firstname.lastname@example.org
Culture & International Program
All Programs cancelled
Updated 17.08.2020, 15.00
In order to provide short-term relief from emergencies caused by the Corona pandemic, the Cologne Student Union has set up a Corona Special Fund. From the Corona Special Fund, eligible students are granted a one-time interest-free loan of max. 800.00 euros. There must be no other claim for financial support in this Corona-related emergency.
Requirements for the loan from the Corona Special Fund:
- Emergency situation was caused by the Corona pandemic, such as loss of job (confirmation of termination or confirmation of reduced work needed) or travel barriers.
- Every student who is enrolled at a Cologne university and pays the social fee is entitled to apply.
These documents must be submitted:
Identity card, certificate of enrolment, bank statements from the last 6 weeks.
The loan will be repaid in instalments of 50.00 euros. Repayment begins 6 months after the loan is paid out.
You can obtain information by calling the Werk's Social Counselling department at 0221/168815 - 30.
Telephone hours: Mon - Wed and Fri from 9:00 - 11:00 am.
Updated 16.04.2020 - 18.00h
By order of the City of Cologne all International Department events have been cancelled until further notice. These currently include the city hall reception, Café Babylon and chess evenings. We will inform you here as soon as there is any news.
Updated 27.03.2020, 10:00 h
The Kölner Studierendenwerk has implemented a ban on admission to the daycare centres starting Monday, 16.03.2020. Further information can be found here (Prohibition to enter) and here (New Guidelines).
In April 2020, the Kita meals allowance will be waived.
Many students have been hit hard financially by the crisis. Many have lost their side jobs. Therefore, in the month of April, the Werk would like to make a small contribution to alleviate the crisis and waive the flat-rate catering allowance.
We will inform you here as soon as there is any more news.
The Werk would like to support and advise you personally, especially in times of crisis. Call, chat with us or send an email. In order to answer as many questions as possible, the Student Services have teamed up to compile an FAQ catalog, which is subdivided by keywords.
If you would like to add it, send us an email to email@example.com.
In the following menu we have summarised the following information on the various loan and grant options: What are the requirements? How much is the loan? How does the repayment work? And who do I contact?
Social Loans from the Student Union
AStA, University Cologne
Contact and further information
Email to Sozialreferat@asta.uni-koeln.de or call Tel 0221 470 6251
Further information can be found at here
AStA, Cologne University of Technology
One-time interest-free loan in the amount of 250€.
The repayment modalities will be agreed upon in an individual conversation.
Contact and further information
Further information from the social counselling service at TH Köln
In addition to the one-off bridging loans, you can also apply for a loan for a longer period of time. If you are in the final phase of your studies and haven’t been able to start a job, it might be worthwhile to take a look at the following options. In any case, you are welcome to ask our social counsellors or the respective contact person for the loan.
Repayment of a loan:
The processing time takes at least two weeks.
Contact and further information
Mrs Kürten Tel 0221 - 94265 (- 132) and Mrs Yildiz (- 1479)
KfW Student Loan
A monthly amount of up to 650 euros.
If the entry has been processed by the 15th of the month, the first payment will be made in the following month.
Contact at the Werk
Mr Beckmann Tel 0221 - 94265 - 181 and Mr Calanni - 131
Further information and contact
Website of the Bundesverwaltungsamt (Federal Office of Administration) or hotline Tel 0188 83 58 44 92 (office hours are Mon - Th 10:30 - 12:30 and 13:30 - 14:30 and Fri 10:30 - 12:00).
If you are unable to pay your health insurance, apartment rental, mobile phone contract company, radio licence fee etc., you should pro-actively contact them. Please ask for a deferral of your payments and, if necessary, for a block on late notices. If it is possible for you, you could ask for a reduced amount to pay.
Of course. Our clerks will process your BAföG application despite the Corona crisis. Please check first whether your documents are complete. Our detailed checklist will help you - you can find it on our website under BAföG. The notifications are sent by post as usual.
No. You can take a deep breath, because Minister Karliczek from the Federal Ministry of Education and Research (BMBF) made it clear in her decree that BAföG recipients should have clarity and planning security in the current exceptional situation. According to the report of the BMBF.
You are not alone - our BAföG colleagues will help you through the crisis!
No, as the Federal Ministry of Education and Research has informed us, the postponement of the start of lectures will in no way affect BAföG entitlement. Students (whether they are first-year students or already receiving support) have no reason to fear that they will not receive any money in or for April 2020. Self-study and online studies also count as study activities. Please contact our department for information on financing your studies. It is important that the BAföG application must be submitted in April 2020 at the latest if you have not yet received a BAföG decision for the summer semester 2020.
If your parents earn less now, perhaps because of reduced work, your chances for BAföG funding or higher BAföG funding are greater.
If you did not receive BAföG or did not apply for it because of your parents' income, but your parents earn less now, you can always submit a new application for BAföG and update it to reflect your parents' current income.
If you already receive BAföG but your parents' income is currently lower (for example, due to reduced work), you can apply for a BAföG update and your BAföG office will check the amount of your current BAföG entitlement.
For further questions please contact our Student Financing department.
Yes, provided that your parents are still economically capable; otherwise you may be entitled to BAföG. Self-study (reading specialist literature, research for and writing of homework etc.) or online studies also count as a study activity, especially in the current situation.
In exceptional cases, your parents may have to accept delays and interruptions of your studies and the resulting extension of your maintenance payments. In the case of delays and interruptions of your studies, each individual case will be considered, especially if there are special reasons for delay that merit recognition. In the present situation, which is completely unforeseeable for everyone, a delay in education, provided that it is due to official measures, is entirely without fault. However, you should use the extended lecture-free time for your self-study.
Attention: There is no BAföG entitlement for semesters during leave of absence - which are breaks from studying - asthere is no study programme! Please be sure to find out before a leave of absence what consequences this would have on your financing. You can contact our social counselling service for information on the requirements for receiving benefits in accordance with the Social Security Code II (basic security, "Hartz IV") during this semester, if necessary.
No. Working students are exempt from health, nursing and unemployment insurance. It follows that those who don't pay into unemployment insurance, can't receive work benefits.
This is where we need to get some leverage: The Infection Protection Act (IfSG) allows in part very drastic measures to prevent the spread of infectious diseases and facilitate their treatment. Measures can be bans on activity or quarantine. Concrete official prohibition of activities or officially ordered quarantine measures against someone who may present a risk of infection, could trigger a claim for compensation under the German Protection against Infection Act (IfSG).
Please note: voluntary quarantine, for example, does not trigger a claim for compensation. According to § 56 para. 2 IfSG compensation is calculated according to loss of earnings. For the first six weeks, compensation for the amount of the loss of earnings is granted. From the beginning of the seventh week, it is paid at the level of long-term illnessbenefit in accordance with §47, Subsection 1, Book 5 of the German Social Security Code (Sozialgesetzbuch), insofar as the loss of earnings does not exceed the annual earnings limit applicable to the statutory health insurance obligation.
For self-employed people, the compensation is calculated at 1/12 of the monthly earned net income (average of the last year before the prohibited activity). The self-employed who are exposed to a threat to their livelihood as a result of a measure under the IfSG may receive reasonable compensation from the authorities for additional expenses incurred during periods of loss of earnings. Should the business have to close down, an appropriate amount of compensation will also be paid for the duration of the measure under IfSG for any uncovered business expenses which continue to be incurred during this period.
Compensation is only available upon application, and very short application deadlines apply!
Applications must be submitted within three months of the halted activity or end of isolation (quarantine) with the appropriate authority.
Not automatically. If you are currently unemployed due to loss of your job or have no wage income, you are not automatically entitled to housing benefits. The basic prerequisites for BAföG remains in place: your eligibility and acheck your monthly living expenses. In short: The eligibility criteria for housing benefits remain the same. LINK
No, you are not currently entitled to ALG II benefits. Full-time students are generally not entitled to benefits under the Social Security Code II.
Attention: International Students have other conditions. Please ask our Social Support Team.
Exceptions exist in only a few cases, for example:
- Taking a semester break due to pregnancy/child rearing or a leave of absence due to their own illness/impairment. It is important that during such a leave of absence there should not be any study activities, otherwise ALG II benefits are at risk and can be recovered. In addition, other conditions must be fulfilled. You candiscuss whether there is a claim to ALG II with our Social Counselling department.
- Part-time studies due to pregnancy or child rearing and in case of leave of absence due to own illness or impairment. There are a few things to consider, though, and other requirements must be met. Let our social counselling service advise you.
- Hardship, for example in the case of an interruption of financing and/or of advanced studies loans can be provided according to § 27 para. 3 SGB II and are approved by the job centre.
- Additional requirements for certain beneficiaries according to § 21 SGB II; this concerns students with children or students with disabilities.
Yes. Of course, all urgent repairs (e.g. burst water pipes, power failure, heating failure, refrigerator broken) will be carried out by our maintenance staff - of course with distance. Please contact your property manager.
Not so urgent repairs have to wait (e.g. dripping water tap, continuous toilet flush, etc.)
Viewings that do not have an urgent purpose must always be postponed until after the pandemic. However, if repairs are necessary, for example a burst pipe, you must still allow access to the apartment. Whether the superintendent or landlord is allowed to view your apartment depends on a balance between the landlord's right of ownership and the student's right to privacy. In the case of a pandemic, however, the tenant's right to physical integrity must be respected and is therefore decisive.
For example, because you have lost your part-time job and/or your parents can currently also support you less financially due to short-time work benefits.
In this situation, you do not have to fear a termination of your rental contract for this reason alone. As a result of the current COVID 19 pandemic, it has been decided by law that in the next three months, limited to 30.06.2020, no terminations may be given if the rent payment difficulties have arisen as a result of the COVID 19 pandemic. This causal connection must be credibly demonstrated. Nevertheless, the contractual obligation to pay the rent for you remains. In addition to a deferral or an agreement to pay the rent in instalments, you could also apply for housing benefit or BAföG. Due to the current situation, however, there are usually other options for obtaining financial support. Therefore, please contact the Kölner Studierendenwerk immediately! (Contact see above)
This also applies if you have rented an apartment or a room on the free housing market and are experiencing payment difficulties with your rent.
For example because you have lost your part-time job due to the pandemic, with which you finance your studies and therefore cannot pay the rent anymore.
Basically no, the contractually agreed notice of cancellation periods apply. However, even in this case you should contact our dormitory administration (see above for contact details) so that they can find solutions together with you.
You are welcome to return to your home country. However, your tenancy agreement will continue until the date specified (e.g. July 2020). Please inform the dormitory administration of your Studierendenwerk. You do not have to terminate your tenancy agreement.
No, this does not happen in Studierendenwerken, because every resident has a separate tenancy agreement.
This could look different if you live in a shared flat of a private landlord. Here you often have to consider who is the main tenant and who the subtenant. If you are the main tenant and cancel the contract, all flatmates who are subtenants will automatically lose their rooms on the date on which you cancelled your contract. If, on the other hand, you are only a subtenant in this shared flat, you can terminate your room in accordance with the contractual notice periods without any disadvantages for your flatmates.